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Privacy Policy & Cookies

Genesys Aerosystems is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Genesys Aerosystems Web site and governs data collection and usage. By using the Genesys Aerosystems website, you consent to the data practices described in this statement.

Updated: 5/3/2018

COLLECTION OF YOUR PERSONAL INFORMATION 

Genesys Aerosystems collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Genesys Aerosystems also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites. There is also information about your computer hardware and software that is automatically collected by Genesys Aerosystems. This information can include your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Genesys Aerosystems for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Genesys Aerosystems Web site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Genesys Aerosystems public message boards, this information may be collected and used by others. Note: Genesys Aerosystems does not read any of your private online communications. Genesys Aerosystems encourages you to review the privacy statements of Web sites you choose to link to from Genesys Aerosystems so that you can understand how those Web sites collect, use and share your information. Genesys Aerosystems is not responsible for the privacy statements or other content on Web sites outside of the Genesys Aerosystems and Genesys Aerosystems family of Web sites.

PURPOSES AND LEGAL GROUNDS

Genesys Aerosystems processes your email address because you use your email address and your password to sign in to a dealer account. The legal ground for processing your email address for this purpose is based on Genesys Aerosystems legitimate interest in protecting the security of your account.

Genesys Aerosystems also processes your email address for the purpose of sending you important information about your Genesys Aerosystems products, such as important safety information or material changes to this Privacy Policy. The name you provide is associated with your account profile or other material on a Genesys Aerosystems website. The legal ground for processing your email address and name for these purposes is Genesys Aerosystems’s legitimate interest in providing you important safety or other information about your Genesys Aerosystems products, your aircraft, and account or material changes to this Privacy Policy.

If you provide your opt-in consent to receiving marketing information from Genesys Aerosystems, Genesys Aerosystems will also process your email address for the purpose of sending you marketing information about Genesys Aerosystems products. The legal ground for processing your email address for this purpose is your consent. You may withdraw your consent at any time through the unsubscribe link at the bottom of our marketing emails. The marketing emails you receive from Genesys Aerosystems are based on the preferences you provide, the locale indicated by your Internet Protocol (IP) address, the types of Genesys Aerosystems products you have installed in your aircraft, and/or any interest you’ve expressed in purchasing a Genesys Aerosystem’s product. The legal ground for processing this data for this purpose is Genesys Aerosystems’s legitimate interest in reducing the number of marketing emails sent to each particular customer by selecting which customers receive a particular marketing email rather than sending every marketing email to every customer who has consented to receive marketing emails.

Genesys Aerosystems also processes your email address to associate it with your Genesys Aerosystems account when you interact with our customer support representatives. The legal ground for this processing is our legitimate interest in providing quality customer support.

USE OF YOUR PERSONAL INFORMATION

Genesys Aerosystems collects and uses your personal information to operate the Genesys Aerosystems Web site and deliver the services you have requested. Genesys Aerosystems also uses your personally identifiable information to inform you of other products or services available from Genesys Aerosystems and its affiliates. Genesys Aerosystems may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Genesys Aerosystems does not sell, rent or lease its customer lists to third parties. Genesys Aerosystems may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Genesys Aerosystems may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Genesys Aerosystems, and they are required to maintain the confidentiality of your information. Genesys Aerosystems does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Genesys Aerosystems keeps track of the Web sites and pages our customers visit within Genesys Aerosystems, in order to determine what Genesys Aerosystems services are the most popular. This data is used to deliver customized content and advertising within Genesys Aerosystems to customers whose behavior indicates that they are interested in a particular subject area. Genesys Aerosystems Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Genesys Aerosystems or the site; (b) protect and defend the rights or property of Genesys Aerosystems; and, (c) act under exigent circumstances to protect the personal safety of users of Genesys Aerosystems, or the public.

USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

The Genesys Aerosystems Web site uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. One of the cookies we use is essential for parts of the site to operate and has already been set. You may delete and block all cookies from this site, but parts of the site will not work. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Genesys Aerosystems pages, or register with Genesys Aerosystems site or services, a cookie helps Genesys Aerosystems to recall your specific information on subsequent visits. This information includes IP address, geographic location of the device, browser type, browser language, date and time of your request, time(s) of your visit(s), page views and page elements (e.g., links) that you click. We may use cookies, pixel tags, web beacons, clear GIFs or other similar tools on our site or in our email messages to assist us in collecting and analyzing such information. We use this information to provide better, more relevant content on our site, to measure the effectiveness of advertisements, to identify and fix problems, and to improve your overall experience on our site. Additionally, the provided information simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Genesys Aerosystems Web site, the information you previously provided can be retrieved, so you can easily use the Genesys Aerosystems features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Genesys Aerosystems services or Web sites you visit.

If you reside in the European Union or other jurisdiction that requires us to obtain your consent to use cookies on our sites, then you will have an opportunity to manage your cookie preferences on the sites; except that certain cookies are required to enable core site functionality, and you cannot choose to disable those cookies.

SECURITY OF YOUR PERSONAL INFORMATION

Genesys Aerosystems secures your personal information from unauthorized access, use or disclosure. Genesys Aerosystems secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

INTERNATIONAL USE

We are headquartered in the United States of America. Personal information may be accessed by us or transferred to us in the United States or to our affiliates, partners, merchants, or service providers elsewhere in the world. By providing us with personal information, you consent to this transfer. We will protect the privacy and security of personal information according to this privacy statement, regardless of where it is processed or stored, however you acknowledge and consent to the fact that personal information stored or processed in the United States will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your personal information.

CHILDREN

Our products and services are not directed to persons under 18. We do not knowingly collect personal information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal information without such parent or guardian's consent, he or she should contact us. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our files.

CHANGES TO THIS STATEMENT

Genesys Aerosystems will occasionally update this Statement of Privacy to reflect company and customer feedback. Genesys Aerosystems encourages you to periodically review this Statement to be informed of how Genesys Aerosystems is protecting your information. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change this privacy statement in any material way, we will notify you here, by email, or by means of a notice on www.genesys-aerosystems.com so our users are always aware of what information we collect, how we use it and under what circumstances we disclose it. For material changes in how we use personal information, we will provide advance notice by email (sent to the email address specified in your account) or by means of a notice on www.genesys-aerosystems.com prior to the change becoming effective. In all cases, your continued use of any Site or our products and services constitutes consideration and your binding acceptance to any such changes.

CONTACT INFORMATION

Genesys Aerosystems welcomes your comments regarding this Statement of Privacy. If you believe that Genesys Aerosystems has not adhered to this Statement, please contact Genesys Aerosystems at webmaster@genesys-aerosystems.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.